Business Masterclass – Fostering a People First Business Culture

This masterclass will explore how to create a People-First Culture, even as a solo business owner. By prioritising mental health, emotional intelligence, and positive work practices, sole traders and small business owners can achieve sustainable success and personal well-being.

What You'll Learn:

• Understanding the core principles – you will gain a clear understanding of the fundamental principles of a people-first business culture and why it is essential for businesses of all sizes and the impact on business growth
• Practical strategies - learn how to develop and implement a people-first culture in your own business(es), regardless of their size or industry and how to navigate change as needed
• Building strong relationships – relationships are everything in business, learn how to build, cultivate, and maintain strong, positive relationships with employees, clients, your network and other stakeholders
• Customer-centric approaches – discuss techniques to ensure that customers are at the heart of business decisions, enhancing customer satisfaction and loyalty
• Wellbeing and personal development – highlighting the importance for business leaders to sustain a healthy and productive work environment that is continuously improving

Why Attend?

Get great insights - you'll learn the key principles of a people-first business culture and see how it can boost your business growth and success

Come away with hands-on practical tips - pick up practical strategies that you can use in any business, no matter the size or industry, to create a people-first culture.

Know how to build strong connections - discover how to build and maintain strong, positive relationships with employees, clients, and other important people in your network.

Gain ideas to boost customer happiness - learn techniques to keep your customers happy and loyal by making them the focus of your business decisions.

Focus on wellbeing - learn how to create a healthy and productive work environment that supports the wellbeing and personal development of everyone involved.

About The Speaker:

Alexis Powell-Howard is the founder and MD of Fortis Therapy, Training & Consultancy providing a range of multi award winning effective mental health and wellbeing services, empowering people of all ages to thrive.